Last updated: October 21, 2026

Ginco Shirts (“we”, “us” or “our”) operates the website gincoshirts.com. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have.

This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. By using our website or placing an order, you agree to the practices described here.

Information We Collect

Information You Give Us

• Account and order details: your name, email address, phone number, billing and shipping addresses
• Communication details: messages, emails, WhatsApp chats, reviews and feedback you send us
• Preferences: sizes, wishlist items and marketing preferences
• Business details: company name and GST number, if you place a bulk or wholesale inquiry

Information Collected Automatically

• Device and browser type, IP address, operating system and approximate location
• Pages viewed, products browsed, time spent on the site and referring websites
• Cookie and similar tracking data, as explained in the Cookies section below

Payment Information

All payments are processed by secure, PCI-DSS compliant third-party payment gateways. We do not collect or store your full card number, CVV, UPI PIN or net banking password on our servers.

How We Use Your Information

• To process, confirm, ship and deliver your orders
• To handle returns, exchanges, refunds and customer support requests
• To create and manage your account, cart and wishlist
• To send order updates by email, SMS or WhatsApp
• To send offers, new arrivals and promotions, only where you have agreed to receive them
• To improve our website, products, sizing and shopping experience
• To detect and prevent fraud, misuse and security incidents
• To meet our legal, tax and accounting obligations

How We Share Your Information

We do not sell or rent your personal data. We share it only with trusted partners who help us run our business, and only to the extent needed:

• Courier and logistics partners to deliver your orders and arrange reverse pickups
• Payment gateways and banks to process payments and refunds
• Technology service providers for website hosting, email, SMS, WhatsApp messaging and analytics
• Government and law enforcement authorities when required by law, court order or legal process

These partners are required to keep your information confidential and use it only for the services they provide to us.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your cart, understand how visitors use our site and show you relevant offers. We may use tools such as Google Analytics and Meta Pixel for this purpose. You can block or delete cookies through your browser settings, although some parts of the website, such as the cart and checkout, may not work properly without them.

Data Security

We use reasonable technical and organizational safeguards to protect your data, including SSL encryption, secure payment gateways and restricted access to customer information. While we work hard to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your personal data only for as long as needed to fulfil the purposes described in this policy, maintain your account and comply with legal, tax and accounting requirements. When it is no longer needed, we securely delete or anonymize it.

Your Rights

Subject to applicable law, you have the right to:

• Access a summary of the personal data we hold about you
• Correct or update inaccurate or incomplete information
• Request deletion of your personal data, except where we must retain it by law
• Withdraw your consent to marketing communications at any time
• Nominate another person to exercise your rights in case of death or incapacity
• Raise a grievance with us about how your data is handled

To exercise any of these rights, email us at gincoshirts.pe@gmail.com. You can also unsubscribe from marketing emails using the link in any email, or reply “STOP” to our SMS and WhatsApp messages.

Children’s Privacy

Our website is intended for users aged 18 and above. Individuals under 18 may use the website only under the supervision of a parent or legal guardian. We do not knowingly collect personal data from children without verifiable parental consent.

Third-Party Links

Our website may contain links to third-party websites and social media platforms such as Instagram, Facebook and YouTube. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are posted means you accept the updated policy.

Grievance Officer

If you have any concern or complaint about the handling of your personal data, please contact our Grievance Officer. We will acknowledge your complaint within 48 hours and work to resolve it within 30 days.

• Name: Mr. Piyush
• Email: gincoshirts.pe@gmail.com
• Phone: +91 8377866696
• Address: H-16/116B, 2nd Floor, Govind Garh, Tank Road, Karol Bagh, New Delhi, India